The BSD Online Store is operated by BSD International, an authorized electronics retailer in the Philippines. All products sold are authentic, brand-authorized, and subject to applicable manufacturer warranties

Yes. Prices displayed at checkout are final and inclusive of applicable taxes unless otherwise stated. Promotions, bundles, and prices may change without prior notice. Are promotions the same as in-store? No. Online-exclusive offers may not be available in physical BSD stores, and in-store promotions may not apply online.

Samsung Experience Stores NCR (National Capital Region) SM Mall of Asia SM San Lazaro SM Mega Mall SM Sucat SM Bicutan SM Grand Central SM Makati SM Caloocan SM East Ortigas SM Aura SM North SM Manila SM Sta. Mesa SM Fairview SM BF SM Trinoma SM Southmall UP Town One Ayala The Podium Riverbanks Robinson Malate Sta. Lucia SM Marikina SM Masinag Vista Mall Region I – Ilocos Region SM Laoag SM Dagupan SM Urdaneta SM La Union Region III – Central Luzon SM Clark Pampanga SM Marilao SM Baliwag SM Bataan SM Olongapo SM San Jose Del Monte SM Telabastagan Marquee Mall Region IV-A – CALABARZON SM Molino SM Bacoor SM Dasmariñas SM Trece SM Tanza SM San Pedro SM Sta. Rosa SM Calamba SM San Pablo SM Lipa SM Sto. Tomas SM Lemery SM Batangas CAR – Cordillera Administrative Region SM Baguio Region V – Bicol Region SM Legaspi SM Naga SM Sorsogon Region VI – Western Visayas SM Iloilo Region VII – Central Visayas SM Cebu City SM Seaside Cebu JMALL Region XI – Davao Region SM Davao

Customers may contact BSD through the official support channels listed on the website. Please provide your order number for faster assistance.

If you receive a faulty product from BSD, please contact our customer support team immediately to resolve the issue. You can reach our support team by calling 09178700236 Mondays to Fridays, from 9am to 6pm, by emailing connect@bsd.international, or by visiting our store directly. Our team is dedicated to ensuring you receive a fully functional product and will guide you through the process of returning or exchanging the faulty item. Rest assured, we strive to provide exceptional service and will address your concerns promptly and efficiently.

If you have questions or need assistance with your bulk orders at BSD, please reach out to our dedicated Sales Team at connect@bsd.international. You can contact them directly via email or by calling our Customer Support hotline at 09178700236. Our team is available Monday through Friday from 9 AM to 6 PM to help address any concerns, provide order updates, and assist with any special requests or requirements you may have. We are committed to ensuring your experience with BSD is smooth and satisfactory.